DoseMateHealth™ Website and Product Disclaimer

Last updated: July 26, 2026

The information, products and services provided by DoseMateHealth™ are intended for general wellness-organization, educational and informational purposes only.

By accessing the DoseMateHealth website or purchasing or using a DoseMateHealth product, you acknowledge and agree to the terms of this disclaimer.

No Medical Advice

DoseMateHealth does not provide medical, pharmaceutical, nursing, diagnostic or other professional healthcare advice.

Information provided through our:

• Website

• Product pages

• Product packaging

• Instructions

• Guides

• Emails

• Social-media accounts

• Advertisements

• Customer Care communications

is provided for general organizational and educational purposes only.

This information is not a substitute for advice, diagnosis, treatment or instructions from a physician, pharmacist or another qualified healthcare professional.

Always consult a qualified healthcare professional regarding:

• Medication dosage

• Drug interactions

• Missed doses

• Side effects

• Medication storage

• Changes to a treatment plan

• Whether medication may be removed from its original packaging

• Whether different medications may be stored together

• Whether a tablet may be safely divided

• Whether a tablet may be safely crushed

• Medical symptoms or health concerns

Do not disregard or delay professional medical advice because of information provided by DoseMateHealth.

Medical Emergencies

DoseMateHealth Customer Care does not provide emergency medical assistance.

If you believe that you or another person has:

• Taken the wrong medication

• Taken an incorrect dose

• Experienced a medication reaction

• Swallowed medication accidentally

• Used a damaged product in a way that may cause harm

• Experienced another medical emergency

contact local emergency services, a poison-control service or a qualified healthcare professional immediately.

Do not rely on email, website forms or social-media messages for urgent assistance.

Product Purpose

DoseMateHealth products are designed to support general organization, travel preparation, hydration, health journaling and everyday wellness routines.

Unless explicitly stated otherwise, DoseMateHealth products are not intended to:

• Diagnose a medical condition

• Treat an illness or disease

• Prevent a medical condition

• Cure a medical condition

• Monitor a medical condition

• Provide medication instructions

• Confirm a medication dose

• Automatically dispense medication

• Guarantee medication adherence

• Replace medical care

• Replace professional medication advice

Use each product only for its intended purpose and according to the information provided with the product.

Medication Organizers

DoseMateHealth pill organizers and medication pods provide a visual and physical method of separating medications, vitamins or supplements.

They cannot:

• Confirm that the correct medication was placed inside

• Confirm that the correct dose was selected

• Determine when medication should be taken

• Prevent every missed or duplicate dose

• Identify drug interactions

• Determine whether medications may be stored together

• Replace the original medication label

• Replace professional medication instructions

Customers and caregivers are responsible for filling, reviewing, storing and using medication organizers correctly.

Consider checking a filled organizer carefully before use. A pharmacist or another qualified healthcare professional should be consulted whenever there is uncertainty about a medication routine.

Original Medication Packaging

Some medications should remain in their original packaging because they may require protection from:

• Light

• Moisture

• Heat

• Air

• Contamination

• Other environmental conditions

Certain medications may also require refrigeration or specialized storage.

Consult a pharmacist before removing medication from its original packaging or transferring it into an organizer.

Keep original prescription labels and medication instructions available for reference.

Pill Cutting and Crushing

Not every tablet or medication can be safely divided or crushed.

Cutting or crushing certain medications may change:

• How quickly the medication is released

• How the medication is absorbed

• The effectiveness of the medication

• The safety of the medication

• The dose received

Do not cut or crush medication unless a pharmacist, prescriber or another qualified healthcare professional has confirmed that it is safe.

Special caution may be required with certain:

• Extended-release medications

• Controlled-release medications

• Delayed-release medications

• Enteric-coated tablets

• Sublingual medications

• Buccal medications

• Hormonal medications

• Hazardous medications

DoseMateHealth does not determine whether a medication may be safely cut or crushed.

Child and Pet Safety

DoseMateHealth pill organizers and medication accessories are not toys.

Unless the individual product page explicitly states otherwise, DoseMateHealth medication organizers are not child-resistant containers.

Products containing medication must be stored securely and kept away from:

• Children

• Pets

• Vulnerable individuals

• Anyone for whom the medication was not prescribed

A closed lid, zipper or travel case does not replace proper medication storage or supervision.

Hydration Information

Any time markings, motivational markings or hydration information appearing on a DoseMateHealth bottle are general organizational prompts only.

They do not represent personalized medical recommendations.

Individual hydration needs vary according to factors including:

• Medical conditions

• Kidney function

• Heart function

• Medications

• Activity level

• Climate

• Pregnancy

• Instructions from a healthcare professional

Customers who have been advised to restrict or monitor fluid intake should follow the instructions of their qualified healthcare professional.

Health Journals and Medication Logs

DoseMateHealth journals and logs are general organization tools.

They do not:

• Diagnose medical conditions

• Analyze symptoms

• Verify medication information

• Replace official medical records

• Replace professional medical monitoring

• Automatically share information with healthcare providers

Customers are responsible for ensuring that information recorded in a journal, log or emergency card is accurate, complete and current.

Keep materials containing personal or health information in a secure location.

Emergency Information Cards

An emergency medical information card is an organizational accessory.

DoseMateHealth does not guarantee that:

• Emergency personnel will locate the card

• The card will be reviewed during an emergency

• The information will be complete or current

• The card will replace a medical identification bracelet or necklace

• The card will replace official health records

Ask a qualified healthcare professional whether another form of medical identification is appropriate.

Product Suitability

DoseMateHealth products may not be suitable for every person, medication, routine or accessibility requirement.

Product usability may depend on:

• Hand strength

• Dexterity

• Vision

• Arthritis

• Tremors

• Memory

• Compartment capacity

• Tablet or capsule size

• Opening mechanisms

• Product weight

• Individual assistance needs

Review the product dimensions, features, warnings and instructions before purchasing or using a product.

Customer Care may provide available product information but cannot determine whether a product is medically appropriate for a particular individual.

Product Information and Accuracy

DoseMateHealth makes reasonable efforts to provide accurate and current information about its products.

However:

• Minor manufacturing variations may occur.

• Colours may appear differently on different screens.

• Product packaging may change.

• Measurements may contain minor variations.

• Product designs may be updated.

• Supplier information may change.

• Photographs may include demonstration items that are not included.

Only products and components specifically identified in the applicable product description are included with a purchase.

Medications, vitamins and supplements are not included unless explicitly stated.

Contact DoseMateHealth before purchasing when a specific dimension, material, feature or accessibility characteristic is important.

Product Claims

DoseMateHealth does not claim that a product is:

• Medically approved

• Medical grade

• Clinically proven

• Health Canada approved

• Child-resistant

• BPA-free

• Leakproof

• Dishwasher-safe

• Manufactured in a medical facility

• Manufactured in a pharmaceutical facility

unless the claim is clearly stated on the applicable product page and supported by appropriate documentation.

The absence of a claim should not be interpreted as confirmation that the product has that feature or certification.

Product Care and Inspection

Customers are responsible for reviewing and following the applicable product-care instructions.

Before and during use, inspect products for:

• Cracks

• Broken hinges

• Loose lids

• Damaged seals

• Sharp edges

• Material deterioration

• Unusual odours

• Closures that no longer function reliably

Stop using a product if it becomes damaged, defective or unsafe.

Do not store medication in a wet, damp, contaminated or damaged compartment.

Allow washed components to dry completely before use.

Allergies and Material Sensitivities

Material information may vary by product.

Customers with allergies or sensitivities should review the available material information before purchasing or using a product.

Discontinue use and seek appropriate professional advice if irritation, an allergic reaction or another adverse response occurs.

Contact Customer Care before purchasing when additional verified material information is required.

Third-Party Information and Links

The DoseMateHealth website may contain links to third-party websites, services, articles, social-media platforms or other resources.

These links are provided for convenience or general information.

DoseMateHealth does not control and is not responsible for:

• Third-party content

• Medical information provided by third parties

• Third-party privacy practices

• Third-party products or services

• The accuracy or availability of external websites

A link does not necessarily represent an endorsement, partnership or approval.

Review third-party terms, privacy policies and professional qualifications before relying on external information or services.

Customer Reviews and Testimonials

Customer reviews and testimonials reflect the experiences and opinions of individual customers.

Results and experiences may vary.

A review or testimonial does not:

• Constitute medical advice

• Guarantee that another customer will have the same experience

• Confirm that a product is appropriate for every person

• Establish that a product treats or prevents a health condition

Any compensated, gifted or promotional relationship should be disclosed where required.

Website Availability

DoseMateHealth makes reasonable efforts to maintain its website and information but does not guarantee that:

• The website will always be available

• The website will be completely error-free

• Every product will remain available

• Every description will remain unchanged

• All information will be suitable for every individual

We may update, correct, remove or revise website content without prior notice.

Limitation of Responsibility

Customers are responsible for:

• Following medication instructions from qualified healthcare professionals

• Confirming that medications may be transferred into an organizer

• Confirming that medications may be stored together

• Confirming that tablets may be divided or crushed

• Filling medication organizers accurately

• Reviewing organizer contents

• Using products according to their intended purpose

• Keeping medications securely stored

• Inspecting products for damage

• Following cleaning and care instructions

To the maximum extent permitted by applicable law, DoseMateHealth is not responsible for harm resulting from:

• Incorrect medication placement

• Incorrect dosage

• Missed or duplicate doses

• Drug interactions

• Improper medication storage

• Unauthorized cutting or crushing

• Failure to follow professional advice

• Product misuse

• Improper cleaning

• Continued use of a damaged product

• Inaccurate information entered by a customer

• Reliance on general educational information as medical advice

Nothing in this disclaimer excludes or limits liability, warranties, rights or remedies that cannot legally be excluded or limited.

Consumer Rights

Nothing in this disclaimer is intended to remove, restrict or replace rights or remedies available under applicable consumer-protection or product-safety laws.

Where this disclaimer conflicts with a mandatory legal requirement, the applicable legal requirement will apply.

Reporting a Product-Safety Concern

Stop using a product if you believe it may be unsafe.

To report a concern, contact:

DoseMateHealth Customer Care
Email: Info@dosematehealth.com

Please provide:

• Your full name

• Order number

• Product name

• Product model or identifier, when available

• Description of the concern

• Date of the incident

• Photographs or video

• Information about any injury or property damage

Seek immediate medical assistance when an injury or emergency has occurred.

Changes to This Disclaimer

DoseMateHealth may update this disclaimer to reflect changes to:

• Products

• Website content

• Business practices

• Safety information

• Regulatory requirements

• Applicable laws

The revised version will be posted on this page with an updated revision date.

Contact DoseMateHealth

Questions about this disclaimer may be sent to:

DoseMateHealth Customer Care
Email: Info@dosematehealth.com

Please include “Disclaimer Question” in the subject line.

Stay Organized. Stay Confident. Every Day.